The money that is transferred by your family abroad will arrive almost instantly to your account. You do not need to do anything; we have created our platform to make it as easy as possible to receive money.
Once the transfer has been arranged on our system a confirmation email regarding the transfer will be sent out to the person making the transfer, we aim to process this instantly. As the receiver you simply wait for the money to arrive in your bank. The email notification will have an individual transfer tracking number and in the unlikely event of a delay then use this number when you contact customer services, and they will be able to help you as soon as possible.
If you have any questions, then please first read our popular FAQs to find out more about our amazing transfer service.
View our FAQ’s